Shipping policy

Thank you for shopping with HiveVisions. This Shipping Policy explains how we process, ship, and deliver your order.

Order processing

Orders are typically processed within 1-3 business days of purchase. Some items are made to order by our print-on-demand fulfillment partners, which may require additional production time before your order ships. You will receive a confirmation email as soon as your order ships.

Shipping rates and destinations

We ship to Austria, the rest of the European Union, the United Kingdom, and many destinations worldwide. Shipping costs are calculated automatically at checkout based on your delivery address, the items in your order, and the shipping method you choose.

Delivery times

Estimated delivery times vary by destination, product, and fulfillment method, ranging from a few business days for domestic (Austria) orders to two to four weeks for some international orders. Delivery estimates provided at checkout are our best estimate and are not guaranteed.

Order tracking

Once your order ships, you will receive a shipping confirmation email with tracking information where available, so you can follow your package's progress.

Customs, duties, and taxes

For orders shipped outside Austria and the European Union, your order may be subject to import duties, taxes, and customs fees charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Delays

Occasionally shipments may be delayed due to circumstances beyond our control, such as customs processing, carrier delays, or weather events. We appreciate your patience and will do our best to keep you informed of any significant delays.

Questions

If you have any questions about your order or this Shipping Policy, please contact us at modiobros@gmail.com.